Sports / Mobile
Your hoi77 account runs on the mobile wallets you already use daily — bKash as the primary route, Nagad as a solid alternative, and Rocket or Upay when you need another path. Every deposit and withdrawal moves through the payment counter inside your account, and your transaction history stays visible so you can cross-check at any point.
Funding your account starts at the payment counter inside the hoi77 dashboard — the same place your balance and transaction record sit. Choose bKash for the quickest familiar path: the counter shows the wallet number to send to, and your account balance updates once the transfer clears on the bKash side.
Log in and go to the deposit section inside your account dashboard. The counter shows the currently active wallet routes for your account.
Pick bKash, Nagad, Rocket or Upay from the options shown. Each route displays the wallet number to send your transfer to — use only that number.
Complete the transfer from your own wallet app, then enter the exact amount and the transaction reference into the deposit form before submitting.
Once confirmed, your account balance updates to reflect the deposit. The transaction also appears in your account history with a reference you can match.
Withdrawals from your hoi77 account go back to the mobile wallet linked to your account — bKash, Nagad, Rocket or Upay, depending on which route is active for your account at the time you request. Open the withdrawal section in your dashboard and you will see the payout options currently available to you.
From your account dashboard, navigate to withdrawals. The page shows which wallet routes are active and the limits that apply to your account right now.
Type the wallet number — bKash, Nagad, Rocket or Upay — that is registered in your own name. A mismatch between account and wallet owner will hold the request.
Enter the amount within the range your account shows. Confirm the details, then submit. A transaction reference appears in your history immediately after.
Your transaction record updates with a status label once the request is processed. Note the reference and check your wallet app to confirm the funds have arrived.
Before certain withdrawal routes become active, your account may ask you to complete identity fields shown inside the account settings area. We do not prescribe a universal document list here — the fields and instructions your account displays are what matter, because the requirements can vary based on your account status and the routes you have
Your account shows exactly which fields to fill. We do not require a universal document set — the prompt in your account settings is the accurate, current instruction.
Submit any requested information only through the form or upload tool inside your signed-in session. Do not send documents via chat or email unless support specifically directs you there.
Your account status section reflects what has been completed and what is still pending. A blocked withdrawal route will show a labelled step, not just an error message.
If your status does not update after completing the on-screen steps, open a support ticket. Quote the reference shown in your account so the team can locate your case.
The payment routes configured for your account draw on the four mobile wallets that Bangladesh users carry daily. bKash handles the largest share of deposits because of how familiar the send flow is — most people have done it dozens of times for other purposes. Nagad is positioned as a reliable backup, with its own counter details shown the moment you select it.
Primary deposit and withdrawal route. The counter shows the active bKash wallet number for your session — always use the number shown at the time of transfer, not a saved one.
Solid alternative to bKash. Select Nagad in the counter and the route details update immediately. Works the same way as bKash in terms of the steps and the form to fill.
Available for accounts in supported regions. Rocket appears in the wallet list when it is active for your configuration — check the counter rather than assuming availability.
An additional option when the other wallets are under load. Upay follows the same deposit and withdrawal flow as the other wallets shown in your account counter.
Direct bank channel for accounts that prefer it. Select Bank Transfer in the payment section to see the account details and the reference format required for the transfer.
Every deposit and withdrawal on your account generates a reference that sits in two places at once — in your hoi77 transaction history and in your bKash, Nagad, Rocket or Upay activity log.
Every deposit and withdrawal produces a reference number shown in your account history. Copy it from the confirmation screen immediately — it is the fastest way to identify any transaction in a support query.
Your history shows a status for each entry: pending, completed or declined. A pending status means the payment is in process; a declined entry will usually show a short reason alongside it.
The transaction history in your dashboard lists every deposit and withdrawal in date order. Filter by date range when you need to locate a specific entry among several recent transfers.
Screenshot or note the bKash, Nagad or Rocket transaction ID from your wallet app alongside the matching hoi77 reference. That pair is what support needs if a transfer does not reflect correctly.
Protecting your account balance starts with a few habits that are straightforward to maintain. The session you use for deposits should always be opened from the correct domain, and your wallet details should only ever be entered inside your authenticated account session — never on a page you reached through an unverified link.
Always confirm the domain in your browser bar is the correct hoi77 address before entering any wallet details or account credentials. If it does not match exactly, close the tab and navigate directly.
Withdrawals are processed to the wallet registered under your own name. Keeping your account details and wallet registration consistent avoids holds — a mismatch between the two is the most common reason a withdrawal is paused.
Your account settings show the wallet linked to your profile. Review it before requesting a withdrawal and update it through the in-account form if your primary wallet has changed.
For any transaction question — a delayed deposit, an unexpected status, or an account access issue — open a ticket through the support route shown inside your account. Keep your reference number ready so the team can pull up the record.
Below are the questions we hear most often about deposits, withdrawals and account checks. Each answer points to the specific part of your account where the relevant step or information appears — rather than a general description that may not match your current account state.
bKash is the primary route and the one most accounts have active from the start. Open the deposit counter, select bKash, and follow the wallet number shown in that session — do not use a number from memory or a screenshot.
Check your wallet app to confirm the transfer completed, then note the transaction ID. If your account history still shows pending after a reasonable wait, open a support ticket quoting both the wallet transaction ID and the hoi77 reference from your history.
Your withdrawal route must match the wallet registered to your account under your own name. If you need to change the linked wallet, update it through the account settings form before submitting the withdrawal request.
The minimum amount is shown in the deposit counter at the time you complete the form. It can vary by route and account configuration, so check the figure displayed in your session rather than relying on a number from elsewhere.
Pending status means the request is in the processing queue. If the status has not moved after the time indicated in your account, raise a support ticket with your withdrawal reference number and the wallet number you submitted the request to.
Follow only the fields and upload instructions shown inside your signed-in account area — those are the current requirements for your account. Do not submit documents through any other channel unless support explicitly directs you to do so.